Can't access an electronic resource? Make sure your browser is up to date

Answer

You may experience problems using online Libraries licensed resources ( databases, electronic books (eBooks), or electronic journals (eJournals) ) because of your browser version, Adobe, or browser settings. You may have to update your browser, update your browser plugins, or update your versions of Adobe Reader. You may also have to allow pop-ups or otherwise adjust your browser settings to see all content.

Still having problems?  Use the form to the right to get help ->

  • Last Updated Aug 30, 2023
  • Views 6
  • Answered By Nathan Rupp

FAQ Actions

Was this helpful? 0 0

Ask a Question or Report an Issue to Libraries Discovery Support

If you are having difficulty accessing one of the Libraries' electronic resources (databases, electronic books, or electronic journals), please see these suggestions for resolving your issue. If none of those suggestions work, please let us know and we can help resolve the issue. Please describe the issue or question in as much detail as you can. If you are experiencing an error, please also attach a screenshot below if possible.

If you're a library employee and need to report physical hardware equipment issues or any other IT-related issues, please email libithelp@purdue.edu.

Contact Info

Please include your contact info and affiliation below so that we can respond to you.

Where are you currently located? *
Fields marked with * are required.