I'm having problems retrieving content from a personal account/bookshelf I created. What's going on?


We are in the process of migrating to a new Single Sign-On (SSO) authentication method for off-campus, OpenAthens. For some vendor websites (ProQuest Ebook Central, EBSCO, etc.), you may lose the content in your personal account because it's not currently connected to OpenAthens. Please contact us using the form on the right and we can help you.

  • Last Updated Jul 17, 2023
  • Views 10
  • Answered By Alison Davis

FAQ Actions

Was this helpful? 0 0

Ask a Question or Report an Issue to Libraries Discovery Support

If you are having difficulty accessing one of the Libraries' electronic resources (databases, electronic books, or electronic journals), please see these suggestions for resolving your issue. If none of those suggestions work, please let us know and we can help resolve the issue. Please describe the issue or question in as much detail as you can. If you are experiencing an error, please also attach a screenshot below if possible.

If you're a library employee and need to report physical hardware equipment issues or any other IT-related issues, please email libithelp@purdue.edu.

Contact Info

Please include your contact info and affiliation below so that we can respond to you.

Where are you currently located? *
Fields marked with * are required.