What does this OpenAthens error mean? "Sorry there was a problem with your account. Original exception: Expected unique user id attribute not found."


screenshot of openathens error


Please go back to the original link you clicked and try again. We are investigating the error, but you should be able to proceed to your resource after a few login attempts.

  • Last Updated Jan 25, 2024
  • Views 6
  • Answered By Alison Davis

FAQ Actions

Was this helpful? 0 0

Ask a Question or Report an Issue to Libraries Discovery Support

If you are having difficulty accessing one of the Libraries' electronic resources (databases, electronic books, or electronic journals), please see these suggestions for resolving your issue. If none of those suggestions work, please let us know and we can help resolve the issue. Please describe the issue or question in as much detail as you can. If you are experiencing an error, please also attach a screenshot below if possible.

If you're a library employee and need to report physical hardware equipment issues or any other IT-related issues, please email libithelp@purdue.edu.

Contact Info

Please include your contact info and affiliation below so that we can respond to you.

Where are you currently located? *
Fields marked with * are required.