Can't access an electronic resource? Check system status

Answer

Sometimes the databases, electronic journals, and electronic books licensed by the library are unavailable due to the vendor performing maintenance on its web site or other reason. If content is unaccessible for more than a day or two, Libraries will post a notice about the outage here.

Still having problems?  Use the form to the right to get help ->

  • Last Updated Nov 10, 2023
  • Views 113
  • Answered By Nathan Rupp

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If you are having difficulty accessing one of the Libraries' electronic resources (databases, electronic books, or electronic journals), please see these suggestions for resolving your issue. If none of those suggestions work, please let us know and we can help resolve the issue. Please describe the issue or question in as much detail as you can. If you are experiencing an error, please also attach a screenshot below if possible.

Libraries employees who need to report physical hardware equipment/computer issues or any other IT-related issues, should submit a ticket with Purdue IT. 

 

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