Can't access an electronic resource? Check system status

Answer

Sometimes the databases, electronic journals, and electronic books licensed by the library are unavailable due to the vendor performing maintenance on its web site or other reason. If content is unaccessible for more than a day or two, Libraries will post a notice about the outage here.

Still having problems?  Use the form to the right to get help ->

  • Last Updated Nov 10, 2023
  • Views 153
  • Answered By Nathan Rupp

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Discovery and Access Support

Trouble with an electronic resource?

If you're having difficulty accessing a database, e-book, or electronic journal, try these steps before submitting a ticket:

  1. Review our troubleshooting suggestions for common access issues.
  2. Check the system status page to see if there's a known outage affecting library systems.

Still need help? Submit a ticket below.

We typically respond within one business day. To help us resolve your issue quickly, please include:

  • The name of the resource you're trying to access
  • The URL where you encountered the problem
  • Any error messages you received
  • Your affiliation (undergraduate, graduate, faculty, staff, or community borrower)

If you're seeing an error screen, attaching a screenshot of the full browser window (including the URL bar) helps us diagnose the problem faster.

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