Trouble with an electronic resource?

If you're having difficulty accessing a database, e-book, or electronic journal, try these steps before submitting a ticket:

1. Review our troubleshooting suggestions for common access issues.
2. Check the system status page to see if there's a known outage affecting library systems.

Still need help? Submit a ticket below.

We typically respond within one business day. To help us resolve your issue quickly, please include:

• The name of the resource you're trying to access
• The URL where you encountered the problem
• Any error messages you received
• Your affiliation (undergraduate, graduate, faculty, staff, or community borrower)

If you're seeing an error screen, attaching a screenshot of the full browser window (including the URL bar) helps us diagnose the problem faster.

Do you need to report an accessibility issue with one of our electronic resources? For example, an article PDF does not meet WCAG guidelines or a video does not have captions. Submit an Accessibility Issue report.

Please include your contact information and affiliation below so that we can respond to you.